CoxPost
CoxPost bundles OpenAI-powered Messenger and Instagram chatbots, automatic comment replies, social post scheduling, and ecommerce inside chats, so marketers can run lead capture, sales, and support from one dashboard.
Pricing
Paid
Platforms
Web
Developer
CoxPost
Rating
4.2 / 5.0
Last Updated
August 18, 2026
Overview
CoxPost is a social media management and chatbot platform built around the conversations brands already have on Facebook and Instagram, combining OpenAI-powered Messenger and Instagram bots, automatic comment replies, post scheduling, and ecommerce inside chat into one workspace.
For marketers, the practical value is that a follower comment can become a private reply, a conversation, and a sale without ever leaving the inbox, while the same account schedules posts, captures emails and phone numbers, and powers a small storefront inside Messenger or Instagram DM.
It is a strong fit for small businesses, DTC brands, and agencies that sell primarily through Facebook and Instagram and want to automate the repetitive parts of social selling.
Use Cases
Automating replies to Facebook and Instagram comments to keep engagement flowing without manual effort
Building Messenger and Instagram DM chatbots for lead capture and customer support
Selling products directly inside Messenger or Instagram DM with an in-chat storefront
Scheduling and bulk-publishing social posts, carousels, and reposts across profiles
Collecting emails and phone numbers in chat for email and SMS follow-up sequences
Who Is This For
Small businesses selling through Facebook and Instagram
DTC ecommerce brands running Messenger and DM-based sales
Social media managers automating comment and DM overload
Agencies managing chatbot and social accounts for local clients
Marketers who want chatbot, scheduling, and commerce in one subscription
Key Features
AI Chatbot Builder
Drag-and-drop OpenAI-powered bots for Messenger and Instagram, with 30 ready-made templates for lead capture, FAQs, and sales.
Comment & Reply Automation
Automatically reply to Facebook and Instagram comments, send private replies, and handle keyword-triggered responses around the clock.
Social Post Scheduling
Schedule text, image, video, carousel, and bulk posts across social profiles, with CSV planning and repost tools.
In-Chat Commerce & Lead Capture
Build a storefront inside Messenger or Instagram DM, collect emails and phone numbers, and run email and SMS follow-ups from captured leads.
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Pros & Cons
Pros
- Covers chatbot, comment automation, scheduling, and commerce in a single subscription
- 30+ ready chatbot templates make setup fast for non-technical teams
- Facebook and Instagram comment and private-reply automation saves hours of manual community management
- In-chat ecommerce and email/SMS capture create a direct path from comment to customer
Cons
- Focused on Facebook and Instagram, with no native support for other major networks
- Interface and feature depth feel aimed at smaller businesses rather than enterprise teams
- Advanced chatbot flows and integrations take time to configure well
Pricing Plans
Freelancer
For solo marketers and small brands.
- 1 workspace
- Messenger & Instagram bots
- Comment reply automation
- Post scheduling
- WooCommerce integration (1 store)
Team
For growing teams and agencies.
- Everything in Freelancer
- 10 WooCommerce integrations
- Team seats
- Advanced chatbot features
- Priority support
Lifetime
Pay-once access, typically offered as a launch deal.
- Lifetime Freelancer feature set
- Lifetime updates
- No recurring fees
Frequently Asked Questions
Editorial Review
Editorial Team
August 15, 2026
We evaluated CoxPost for a small DTC brand that sells via Instagram DM. The comment-reply automation and in-chat storefront genuinely reduce manual work, though the interface takes some getting used to and the platform is limited to Meta channels.
Editorial Team
August 10, 2026
Compared with general social media tools, CoxPost stands out for combining chatbot, comment automation, and commerce in one plan. Non-technical marketers should budget time for chatbot setup, but the 30 templates accelerate it.
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